Kitchen & Bath Design News

AUG 2017

Kitchen & Bath Design News is the industry's leading business, design and product resource for the kitchen and bath trade.

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" BUSINESS HAS BEEN very steady, with a nice mix of new construction and re- models. I anticipate it will surpass last year's sales. The biggest areas of growth are in bath and kitchen remodels and LVP (luxury vinyl plank) sales. My greatest challenge has been designing with a concern for function." Melinda Inman, sales/design consultant Sellers Tile Tallahassee, FL " AT [OUR FIRM], the 1st quarter was up from 2016, with more inquiries, more orders and larger orders. The 2nd quarter has dropped back to be on a par with 2016, with an increase in smaller jobs (including a jump in refacing inquiries). I believe 2017 will be up 15% over 2016, but we need the Q2 order sizes to increase back to Q1 levels. We continue to see a lot of white Shaker kitchens, although more customers want flat-panel door styles that are a bit dressier than just Shaker. The greatest challenge continues to be the HGTV mindset, where many customers think cab- inets are a commodity, looking at price first, rather than value and quality." Gary Nesslar, owner Contemporary Designs in Cabinetry Largo, FL "THIS HAS BEEN a much better year than 2016. Our business started improving in December 2016 and has been good since. We anticipate this year to be one of our best in eight years! Our greatest growth area is older homes – some complete remodeling of homes from top to bottom. Other areas are kitchens and aging-in-place bathrooms. We are doing our first steam shower and we have just completed a rainforest bathroom, so we are always learning, and meeting the needs and desires of our customers. The greatest challenge we have run into is the customers' memory and mood swings – it could be several issues with age. Also, product availability and correct shipments are sometimes the challenges that make jobs get off schedule." Linda Drobena, design services Precision Restoration & Remodeling Inc. Hot Springs, AR "WE ARE AHEAD of last year by 12.65%. Our new construction numbers are up and our remodeling numbers are down, which is normal for us. Our greatest challenges con- tinue to be high expectations from clients for lower-priced products and quality control is- sues for manufacturers as business increases." Max Isley, CEO Hampton Kitchens of Raleigh, Inc. Raleigh, NC " THIS YEAR IS starting out much slower than expected. The second half of the year looks promising with potential business, however, I cannot say if it will wind up better than 2016. The biggest challenge for me is attaining new business leads, and trying to compete on my lower-level priced cabinets with the big companies that are out there and on the internet." Anthony Cirranello, owner Designs by Anthony Inc. Aberdeen, NJ " THIS YEAR BUSINESS has increased from where we were last year. We anticipate that this year will be better than 2016. Our greatest areas of growth are the addition of a new showroom as a selling tool, and retail op- tion for our millwork and design clients as well as an increased amount of new home construc- tion we are bidding on and will be completing this calendar year. Our greatest challenge right now is finding qualified and skilled trade work- ers to man all of our projects." Tavia Douglass, designer M.R. Brewer Portland, ME " BUSINESS THIS YEAR is off to a much better start than 2016. I anticipate this year's numbers to improve by more than one-third [over] last year. Our area of growth is focusing on smaller jobs – kitchens and bathrooms – as opposed to whole-home jobs, whether new construction or whole-home renovations." Jordan Shaver, manager/designer Absolute Custom Design Center LLC North Lima, OH " OUR BUSINESS IS going very well so far this year. We are on track to have a better year than last year. New construction projects are our area of biggest growth. We are experiencing a housing shortage in our area and contractors are trying to catch up with the demand. The greatest challenge is finding employees so that we can keep up with the demand." Brandy Skovly, sales/design Bullseye Custom Cabinetry, Inc. Sioux Falls, SD " 2017 IS PROJECTED to be a stellar year. We are currently delivering 4-5 months out. Not only have we seen growth in our volume of kitchens and baths, but we are doing a lot of other projects such as cus- tom built-ins and furniture. Our greatest challenge is managing customer expec- tations for timelines. Our society offers instant gratification with current technol- ogy, and the design process doesn't always work that way." Monique St. Laurent, residential design/sales WS Dennison Cabinets, Inc. Pembroke, NH "OUR BUSINESS IS experiencing increased growth in 2017, following a strong 2016. Universal Design, smart homes, spa baths and outdoor living spaces are seeing the most rapid growth. The emergence of smart homes and smart appliances is prevalent [with everyone] from millennials to baby boomers. One of our greatest challenges is educating consumers on realistic budgets for their de- sign and construction projects." Katya Grisaffi, principal Dwell Design Studio Salem, OR "I'M QUITE BUSY, but then again, I am in the middle of my second year in busi- ness. My major growth area is clients who are going for a good amount of upgrades and extras, which helps the margin. Yes, this year will be noticeably better than 2016. A challenge is getting cabinets to clients quickly, as manufacturers are experiencing longer timelines." Chadwick Hunter, owner Hunter Kitchen & Bath, LLC Exton, PA Designers Optimistic About 2017 Growth WHAT DO YOU THINK? Email your feedback, contact information and the subject, 'Market Pulse' with your message to How is your year going so far from a business standpoint? Do you anticipate that this year will be better than 2016? What are your greatest growth areas so far this year? What are your greatest challenges? 10 Kitchen & Bath Design News • August 2017 MARKET PULSE READERS' OPINIONS ON INDUSTRY-RELATED ISSUES

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