Kitchen & Bath Design News

APR 2014

Kitchen & Bath Design News is the industry's leading business, design and product resource for the kitchen and bath trade.

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Market Pulse { Readers' opinions on industry-related issues } I have been very busy with kitchen and bath remodel projects. I am considering part-time help, but I want to make sure I reach out for the skill sets that will meet my needs." Jim Martin, owner Jim Martin Design New Holland, PA O ur area did not feel many efects of the recession due to it being a small farming area. People were still building and remodeling since there is not much of a housing bubble here. How- ever, it really is a seller's market at this time. We are still building and busy with remodels. At this current pace we may need to hire additional help to keep up with demand for our services." Megan Morrison, designer Broekemeier Showcase West Point, NE T he recession has caused perma- nent damage to many customers' attitudes about how to upgrade their homes. Many of my previous potential customers are now painting or refacing their kitchens. We are staying small and exclusive for now, only taking projects that will enhance our reputation. We've also started creating more of an online presence with a Web site upgrade as well as a professional Houzz account and a professional Facebook page." Charles Cameron, principal designer Design Details Greater Boston area, MA W e are in pretty good shape here in Rochester, but I'm sure it de- pends upon whom you ask. We added some fresh new displays and along with them, we added new sales/designers to take care of our clients in a timely fashion. People really do not like to wait when the remodel bug hits!" Daniel McKenna, v.p. McKenna's Rochester Kitchen & Bath Centers Fairport & Rochester, NY W e are starting to see a slow change toward recovery. Cli- ents are not looking for the lowest price they can fnd, but will tend to spend a little more to get what they want." JoAnn Hammond Jack's Kitchens Santa Barbara, CA Y es, we have recovered. We pre- planned the growth for 2014 based on fourth-quarter results in 2012. We took into account our existing design team and construction personnel and hired/trained in December 2012 to be ready to handle the business." Wayne Wawrenuik sales/operation manager My House Design/Build Team Surrey, BC O ur company has gotten busier in the past six months. We are looking forward to a strong year. We have also hired a project manager to help coordinate all of our jobs. In addi- tion, we are planning to hire a separate crew for our commercial projects." Trisha Liu, secretary Design Trends Construction Pearl City, HI/North Fort Myers, FL O ur market area continues to show signs of strengthening and overall recovery. We've changed our business plan considerably to ac- commodate the dramatic change we experienced as a result of the recession. From our revenue mix to our customer service focus, we've adjusted to the change in demand and sales opportu- nities. We're seeing positive infuence as a direct result of the change." Curt Morse, v.p. sales & marketing Kitchen & Bath Center Ft. Walton Beach, FL F or the most part, yes. Business has picked up at a pretty steady pace over the past two years. The new year has even brought the annual 'spring rush' early. We will be adding a few more employees over the course of the next year to accommodate growing demands." Sarah Kamm, designer/estimator CK Kitchen & Bath Columbus, NE W e have recovered. To accom- modate growth, we plan to stay organized and on top of our cli- ents' projects and provide outstanding service and attention. We also attended KBIS to stay current on new products and trends." Anita Wiechman, ASID, CKBR Interior Design Group Omaha, NE T here is a lot of new construc- tion happening, but many of the builders are using imported cabine- try without custom options. We pride ourselves on customer service, quality cabinets and customization. We are streamlining our design process to be- come more efcient with our time." Erin Hurst, CKD French's Cabinet Gallery Brentwood, TN F or the most part, yes, we have re- covered. The Boston area never saw the major decline that most of the country went through. We will add sales people and renovate our showroom." Ken Schaefer, president Right Angle Kitchens & Design Woburn, MA W e are in a wealthy coastal town and business is very good. We are adding cabinet designer/sales con- sultants and support staf." Clay Cox Kitchens by Clay Naples, FL W e are on an upswing, but full recovery will take time. We have very strong designers who stayed as a team during the tough times and now we are looking for new designers to grow with and add to our team." Brandy Souza, assistant GM Kitchen Views at National Lumber Mansfeld, MA I n the DC area we are somewhat bufered, but I've defnitely seen an increase in sales…slow and steady wins the race whether you're talking business growth, relationships, whatever." Andrea Rexrode, owner/designer Kitchen Intuition Warrenton, VA C olorado is climbing out. There are enough homeowners who still can't or don't want the risk of buying a new home, so remodeling leads the way. We have a much larger showroom, incorporating our builder frm into it, making it also a build- er selection center for smaller builders." Ernie McSpadden, president/CEO BMAC Denver, CO R ecovered, yes, but not to the level it was before the recession. There is a fatness in the recovery, so at this time we will update displays, but we will not be rehiring." Ruth Cross Home Concepts Truckee, CA Kitchen & Bath Design News recently posed this question to dealers and designers in the kitchen and bath industry: "Do you feel your area has recovered from the recession? How do you plan to accommodate your frm's growth as the economy starts to pick up?" Designers Discuss the Recession, Recovery and Future Growth 6 | Kitchen & Bath Design News April 2014 KBD_6-7_MarketPulse.indd 6 3/14/14 8:53 AM

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