Kitchen & Bath Design News

AUG 2013

Kitchen & Bath Design News is the industry's leading business, design and product resource for the kitchen and bath trade.

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Cambria Launches iPhone Application Minneapolis, MN — Cambria, the Minneapolis-based supplier of natural quartz surfaces, has launched an iPhone application that brings Cambria designs to the iPhones of consumers, architects, designers and home industry professionals, the company announced. The Cambria iPhone app showcases Cambria's palette of 102 designs in full-screen retina-display resolution, Rinnai Honors Service Providers Peachtree City, GA — Rinnai America Corp. recently presented its fourth annual Authorized Service Provider (ASP) of the Year Awards to six dealers across the country. The selected ASP winners demonstrated excellent customer service and detailed product knowledge throughout 2012 within their particular service region, the company reported. ASP of the Year Award recipients included: Atlas Plumbing, Dallas – Western Region; Aqua Care Services, Inc., Oconomowoc, WI – Midwest Region; P.U.L.S.E. Plumbing and Heating Services, West Berlin, NJ – Northeast Region; A & B Plumbing & Heating, Park Hills, MO – South Central Region; Reno Power, Sarasota, FL – Southeast Region, and Direct Air, Woodbridge, Ontario – Canadian Region. Selected by the company's regional service managers and the Rinnai Leadership Committee, ASP of the Year honorees must meet the following list of requirements to qualify for the award: timely response to service requests; courteous and professional engagement with customers; attendance at applicable Rinnai training sessions; assistance in helping Rinnai resolve any escalated customer service issues, and maintenance of recommended repair parts inventory. Rinnai's Authorized Service Provider of the Year Awards are presented at local dinner receptions held in each recipient's honor. Attendees include the company's service technicians, principals and ofce staf who contribute to their company's overall customer-service success. according to the company. The app allows users to peruse Cambria's design palette, search for specifc designs and collections, search by design attribute, compare designs side-by-side, save favorites and share via email, Facebook and Twitter, according to the company. The Cambria iPhone app can be located in the App Store by searching Cambria and selecting "Cambria Designs." DPHA Details Conference Bethesda, MD — "Thriving on Disruption" is the theme of the 12th Annual Decorative Plumbing & Hardware Association Annual Conference and Product Showcase. The conference is scheduled to take place at the Sheraton Wild Horse Pass Resort & Spa, located in Chandler, AZ from October 9-12, 2013. "A disruption is a missile that is fred at your business," says DPHA Program and Showcase Committee Co-Chair Gary Erickson of Renaissance Design Studio, in Beverly Hills, CA. "For most DPHA members, that missile has been the Internet. "One of the goals of the 2013 DPHA Annual Conference and Showcase is to teach DPHA members how to convert Internet researchers into brick and mortar showroom customers by providing content that customers want and need, by delivering more compelling in-store and online experiences and ofering the answers to questions that make showrooms a go-to resource for their clientele," Erickson continues. "The content we will provide will help our members achieve that goal." The DPHA Conference will feature a series of interactive workshops about designing and operating showrooms as well as taking the challenges of the Internet and turning them into positives. The Conference also includes an opportunity for manufacturers to showcase new products, innovative products and technologically advanced products in front of a sophisticated buying audience. August 2013 ForResidentialPros.com | 15 Circle No. 10 on Product Card

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