Kitchen & Bath Design News

OCT 2018

Kitchen & Bath Design News is the industry's leading business, design and product resource for the kitchen and bath trade.

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October 2018 • 31 That's very common," says Valdez. Other services Haven offers include interior design services, floorplan design and construction ser- vices such as demo and plumbing work. "About the only services we don't offer are landscaping and roofing," Valdez remarks. WORTH A THOUSAND WORDS Every project must, of course, begin with getting to know the client and their specific needs. "I love to talk at length with a client at the beginning of a project to understand what's important to them and their family and how they use the space…but I have found that many clients have a very hard time describing in words what their design style is," notes Valdez. "And, when they do, if they use a word like 'modern' or 'timeless,' it might mean a totally different thing to me than it does to them." In order to make sure that she understands exactly what her clients are looking for, Valdez asks that they create an idea book on Houzz or Pinterest and note their likes and dislikes on each item. "Usually, after looking through about 20 photos, I see a theme repeated over and over in the photos and I begin to understand the exact look they want," Valdez explains. "I can't tell you how many times I walked away from a conversation with a new client who described what they wanted in words and then I opened their idea b ook and realized that they want something totally different than what I had in my head. The idea books are invaluable." Image-heavy websites such as Houzz, Instagram and Pinterest have been a boon for Haven in other ways, as well. "About a third of our business comes from clients who find us on Houzz or Instagram and then visit our website," she concludes. ▪ When Valdez's clients purchased a home with an inadequate master bath, Valdez transformed it into a tranquil retreat. Double vanity sinks, a frameless glass shower and luxurious soaking tub, a custom mosaic tile backsplash and a soft and calming color palette combine to create a soothing, welcoming space. PUT HÄFELE'S WASTE SOLUTIONS IN YOUR SHOWROOM AND RECEIVE ADDITIONAL DISCOUNTS! Online & Livechat: Phone: 800.325.6202 Email: OUR FAVORITE WAY TO TRASH UP THE PLACE The Hailo Euro Cargo 60 from Häfele brings together unparalleled innovation, superiority in design and durable components to create your perfect waste solution for trash, recycling, compost and practically anything else. Four bins in multiple sizes and high-quality, soft-close slides complete the package. NEW Circle No. 19 on Product Card

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