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December 2016 • KitchenBathDesign.com 15 DPHA Wraps 2016 Conference BETHESDA, MD — The Decorative Plumbing & Hardware Association re- cently held its 2016 Annual Conference and Product Showcase at the Gaylord Opryland Resort and Convention Center in Nashville, TN. Attendees were treated to speaker presentations focused on business, a wide selection of products, and outings and net- working opportunities during the three-day event in late October. The opening Keynote Ad- dress, "Mother Goose was Right: How to Tell Compelling Stories that Earn the Trust of Your Cli- entele," presented by Donald Miller, founder of Storybrand, drew a large and engaged crowd. Other presentations included "Friends, Romans and Clients: Lend Me an Ear – Listen More, Sell More," presented by Jill Schiefelbein from The Dynamic Communicator, and "Delivering Exceptional Customer Service (Even on Mondays)," presented by Kerry Singh, corporate trainer and organizational development consultant. The exhibit floor included 72 booths showcasing some of the newest products in the deco- rative hardware and plumbing industry. Top 2016 DPHA Prod- uct of the Year Awards were presented to: Alape's 2step Sink – Plumbing; Axor's ShowerSelect SoftCube Thermostatic Trim – Water Delivery; Mr. Steam's Linear Steamhead – Accessory; The Galley's Dresser – Furniture; and Hamilton Sinkler's DP14OZ Triangular Door Pull – Hardware. DPHA also established a new product of the year award category for 2016 called the People's Choice Award. All DPHA members have the op- portunity to vote for the product they believe is most innovative, design forward, functional and technologically superior among the more than 160 products en- tered into the DPHA Product of the Year competition. Voting will run through Dec. 15, 2016, and the winner will be announced at the opening of the 2017 DPHA Annual Conference. A w a r d s w e r e a l s o p r e - sented to DPHA members for outstanding service to the or- ganization and the decorative plumbing and hardware industry as a whole. DPHA Professionals of the Year included: Associated Sales – Repre- sentative Agency of the Year; Infinity Drain – Customer Service Department of the Year; Pierce Hardware – Show- room of the Year; Cary Hergenrother of LIXIL Brands – Manufacturer Profes- sional of the Year; John Matlack, Level 5 Sales & Marketing – Representative Professional of the Year; and Kymberly Weiner, Best Plumbing Tile & Stone – Showroom Professional of the Year. The three-day event, which began with its annual Fun Run/Walk and in- cluded a golf outing and distillery tour, ended with a festive closing banquet with a Halloween theme. w w w. To p K n o b s . c o m 8 0 0 - 4 9 9 - 9 0 9 5 T H E A R T O F D R E S S I N G C A B I N E T S . 4 0 0 0 o p t i o n s a n d a F r e e s a m p l e p r o g r a m . S t a r t s h o p p i n g . Circle No. 7 on Product Card