Kitchen & Bath Design News is the industry's leading business, design and product resource for the kitchen and bath trade.
Issue link: http://kitchenbathdesign.epubxp.com/i/239138
KBIS 2014 S C H E D U L E O F E V E N T S The NKBA Learning Program at KBIS 2014 applies to all segments of the kitchen and bath industry, and will be comprised of three segments: Voices from the Industry Sessions: 54 presentations that ofer continuing education units (CEUs). The hour-long informational sessions are part of the 11 conference blocks at KBIS. The sessions will follow four of the NKBA's Learning Paths: "Design & Inspiration," "Focus on the Customer," "Business Management" and "Sales & Marketing." NKBA Courses: There will be 12 courses ofered both pre-show and during KBIS. Both CEUs and NKBA education hours will be ofered. Six of the NKBA's Learning Paths will be covered: "Sales & Marketing," "Design & Inspiration," "Adapt & Innovate," "Focus on the Customer," "Talent Management" and "Communication." Featured Speakers: There will be three keynote speakers – one for each day at KBIS – who will focus on important business-related topics relevant to the industry. Following are some of the conference sessions that will be ofered during KBIS 2014: TUESDAY, FEBRUARY 4 Block 1: 10:30 AM – 11:30 AM Business Etiquette: It's More Than Using the Right Fork! Speaker: DeAnna Radj, DesignLEAN Fashion-Forward Thinking: Becoming a Savvy Designer Speaker: Richard Anuszkiewicz, Ewing Cabinet Company Creating a World-Class Customer Service Experience Speakers: Sam Rose, Ferguson Bath, Kitchen & Lighting Gallery Showrooms of the Future & The New Consumer Speaker: Kirk Heiner, KB Interactive Showrooms How Do You Compare: Performance Metrics of the High Performers Speaker: Victoria Downing, Remodelers Advantage Inc. My Brother Built It, Why Doesn't it Work? Speakers: Carol Morgan, mRELEVANCE LLC and Mitch Levinson, mRELEVANCE LLC How to Achieve Great Lighting in Your Designs Speaker: William Smith, 20-20 Technologies, Inc. Increase the Value of Your Company with Intellectual Property Speaker: Shawn Kolitch, Kolitch Hartwell, P.C. 11:00 AM to 11:45 AM Secrets to Building Your Business Speaker: Annie Nozawa, HOUZZ Block 2: 12:30 PM to 1:30 PM Creating the "Feels Right" Kitchen Speaker: Richard Landon CMKBD, Richard Landon Design Developing Innovative Marketing Through Community Leadership Speakers: Bill Feinberg and Joe Feinberg, Allied Kitchen & Bath How to Use HOUZZ to Bring Home Proftable Projects Speakers: Denise Butchko, Butchko and Company, and Richie DeMarco Designing and Communicating with Baby Boomers to Become a Market Leader Speaker: Gail Zahtz, Life Guide Institute Inspiration 4: Insight Into Design & Consumer Buying Habits Speaker: Michael Hetherman, Willis What's Your End Game? Speaker: Ken Peterson, CKD, SEN Design Group Block 3: 3:00 PM to 4:00 PM Small Showrooms, Bigger Technologies Speaker: Matthew Ferrarini, Ferrarini Kitchen & Bath SoLoMo - The New Acronym That Leads to New Customers Speaker: Philip Zaleon, Z Promotion & Design, Inc. Kitchen Appliances 101: What Works, What Doesn't and Why Speaker: Moorea Hofman, Kitcheneering Bathroom Designing Solutions for All Sizes, Shapes, Ages and Needs Speaker: Cynthia Shull, Bathroom Design Experts Ignite Creativity Speaker: Paula Kennedy, CMKBD, Timeless Kitchen Design Grow Your Business by the Numbers Speaker: Tom Blau, SEN Design Group Why Green/Eco Can Impact the Health of Your Client Speaker: David Linzer, CKD, Designs by David L, LLC Today's Buying Process: Diary of a Kitchen Remodel Speaker: Brenda Bryan, RICKI - Kitchen Research Block 4: 4:30 PM to 5:30 PM Universal Design with Spirituality in Mind Speaker: Barbara Szurek, CKD, Signature Cabinetry & Design Solutions Medical Interior Design Meets Home for a Lifetime Speakers: Andi McDonnell and Sarah Reep, CMKBD, ASID, CAPS, CMG, Director, Designer Relations and Education, KraftMaid (Masco Cabinetry) It's A Social World After All Social Media and the Kitchen & Bath Industry Speaker: Jen Bruno, Hansgrohe Creating the Palate for Change - Trust Magic Speaker: Angela Bonfante, Angela Bonfante Kitchen Designs 2:00 PM to 3:00 PM Featured Speaker 1: Making the Tough Call: Decisive Leadership Speaker: Michael Roberto, Trustee Professor of Management, Bryant University In this session, Michael Roberto will lead attendees through three common challenges that frequently prevent leaders from making the right choice in tough situations. First, dodge the common mental traps and biases that cause poor choices. Second, avoid groupthink: be wary of just conforming to the majority view or conventional wisdom. Finally, building the commitment and buying among team members so dealers can execute plans successfully. S6 | Kitchen & Bath Design News January 2014 Steam Cooking in Today's American Kitchen Speaker: Ric Coggins, BSH Home Appliances Delighting Your Customer with Your Website Speaker: James Nowakowski, Interline Creative Group Entering Contests and Getting Published Speaker: Mark White, CKD, CBD, Kitchen Encounters Contracts - Their Development & the Keys to Their Success Speaker: Edward Kaplan, The Buckingham Group Sliding Doors: the Next Trend in Kitchen and Bath Design Speaker: Mae Holler, Hafele America Co. Designing With Water: Innovation and Aesthetics for White Noise Speaker: Shane Silverman, CKD, LangKuhn, LLC WEDNESDAY, FEBRUARY 5 9:00 AM to 1:00 PM Mid-Conference: Improve Your Sales Performance with Consultative Selling Speaker: Lynn Neillie, Richardson Sales Training and Strategy Execution Block 5: 9:30 AM to 10:30 AM Marketing 101: Marketing Basics for the Entrepreneur or Small Business Owner Speaker: DeAnna Radj, DesignLEAN Managing Projects with Accurate Estimating Speaker: Ray Wiese, The Wiese Company Seven Secrets to Service Excellence from Disney, Zappos and Nordstroms Speaker: Steven Rowell, Ultimate Launchpad The Family Business: How to Successfully Work Together Speakers: Duane Feia and Susie Feia, Feia Construction, LLC 12 Proven Steps to Maximizing Referrals Speaker: Chris Albrecht, Interstate Building Supply How to Lasso the Right Customers and Increase Marketing Effectiveness Speaker: James Nowakowski, Interline Creative Group Tuning in to Intuition: A Reliable & Effcient Decision-Making Tool Speaker: Liesbet Trappenburg, Windmill Worldwide Getting Each of Your Salespeople to Break the $2M/Year Barrier Speakers: Chris Mele, BreakFront and Nick Ritota, CKD, CBD, BreakFront Block 6: 11:00 AM to 12:00 PM The Digital Buyer: How Technology Is Changing the Buying Process Speaker: Tim Costello, BDX